Terry Goodman

​Hello Novi,

I would just like to give you some feedback re out holiday to see the Orangutans on 17th December. Linda and I had a wonderful time and everything went well, our guide, the boat Captain and his assistant were very helpful and polite. The cook did a good job and we enjoyed all of our meals. We managed to get to the care center which was very good to see and learn more about the Orangutans.

We will be happy to recommend your company to other people. Thank you.

Terry Goodman


Elaine Boyle
Dear Mr. Andri, Once again, I wan to say thanks for all your assistance with this trip. I had a wonderful time and look forward to sharing information during my lecture series. As I mentioned before, the Borneo trip was wonderful. There weren't any issues, aside from flight delays, which were not in your control. I am just sorry that the fires and smoke are such a problem for your country. We are having terrible wildfires in the U.S. because of drought so I completely understand the impact. The delays did not cause any problems. I also enjoyed the Komodo trip. I am so glad that I saw both Rinca and Komodo Islands. The sunset Flying Fox adventure was also fantastic. I was impressed with the skill that the crew displayed navigating the waters in the dark when we returned to my hotel. One suggestion that I have is to reverse the snorkeling and Rinca Island visit so that visitors can see the dragons in the morning when it is cooler and they are a little more active. Also, the boat had quite a few cockroaches. I realize that this is almost unavoidable in these types of climates, but I wanted to mention it in case this bothers other guests. The crew was skilled, friendly and the meals were excellent. The guide was knowledgeable and accommodating. Yesterday, he offered to take me shopping since I had a long wait for the flight. After leaving me at the hotel on Monday, he stopped by the Garuda office for a copy of my e-ticket receipt since I was concerned about the status of the LBJ/DPS flight. When we left Komodo, he made a point of asking if I wanted additional time on the island, which I appreciated. He was also a good spotter - he saw a snake catch a lizard, which I would have missed. Everything was great and I will pass on your information to my friends who are considering travel to Indonesia. My first lecture is in early November, so my presentation will be ready by the end of October. I will send you a link to a site where you can access the PowerPoint presentation as soon as it is ready. Thank you, again, for your help and patience. Elaine Boyle

Sergio Melzi
Dear Andri, We are flying back to Milan and we want to thank you for the wonderful experience we had in Indonesia. Everything worked well and when we had some little issue in Lombok we got quickly your strong support to solve it. Special thanks to Mr. Bintoro and Java’s driver. Java’s trip was the most difficult part of our trip and they have been extremely professional to support us during the difficult days in Java with early morning wake up, long distances in the very crowded Java’s traffic. Mr. Bintoro has been the best guide we have never found in all our travels around the world and if we had an exciting experience with Mount Bromo, this is largely due to how he organized everything. For hotels, we really appreciated our experience at Ijen Cliff Resort located in an amazing location. Very good also the hotel at Borobodur. We also had a very good experience at Kinaara resort in Pemuteran, with some special attention ( i.e. frangipani flowers collection at our arrival, Balinese dances during dinner, Indonesian food quality extremely good ) that we did not receive at 5 five stars hotel in Nusa Dua ( that was amazing ! ). Kinaara hotel was booked by me directly, but you should include in your list, your customers will be delighted. Special thanks to you for getting everything well organized and special thanks to Yanthi for supporting us in Lombok where we had some issues during our first trip to Gili Islands, promptly recovered with a second wonderful trip to Gili Meno and Gili Trawalgan. Feel free to reach me out for any reference to Italian or European travelers, I will be glad to tell them about my experience with your company. Thank you again ! Sergio Melzi and the other travelers

Nathalie
It was perfect in every way. Thanks so much to you and everyone. We can't wait to return. Best Nathalie